Duplicates from 4/17/20
Anyone who uses Quicken to keep track of finances should know that their program has a problem. All transactions appear as duplicates for about 3 yrs. I called their "help" line and was told I have to delete the duplicate entries manually and that in about a week they will have an update to fix the issue. They will notify by email. They "cannot" reimburse me for the yearly subscription to satisfy me a little. Also, knowing that they had a problem, they might have emailed us a notification, so I would not have spent time trying to figure out what was going on. I am now looking for another program that will download from my banks. Any suggestions!
Comments
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Hello @rabing,
Thanks for reaching out!
Would you mind providing the ticket number that was given to you during your contact with Quicken Support? I am unable to locate the ticket using your provided information linked with your Quicken Subscription.
Thanks!
-Quicken Jasmine
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Just checking in, are you still needing assistance?
Let me know!
-Quicken Jasmine
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Just checking in once more before this thread is closed due to lack of activity!
-Quicken Jasmine
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Due to the lack of response, I went ahead and closed this post. If you still require assistance, please feel free to start a new post. Thank you!
-Quicken Jasmine
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