Capital One 360 Not Updating

gmk3
gmk3 Quicken Windows Subscription Member ✭✭✭
edited July 6 in Download, Add/Update Accounts (Windows)

One-step update is not updating Capital One 360. I am able to download a .qfx file from their website without issue, but automatic download is NOT capturing transactions.

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  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @gmk3,

    Thanks for letting us know about this issue!

    When checking your account, I saw that a few days ago you were receiving an internal CP_ACCOUNT_NOT_FOUND error, which could explain the issue with Capital One 360 not updating at that time.

    However, as of today, there are no internal errors currently occurring, so I wanted to check in—are you still experiencing issues with automatic downloads, or has the problem resolved on its own?

    Let us know so we can assist further if needed!

    -Quicken Anja
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