Can we request that support for a bank be added?

loneieagle
loneieagle Quicken Windows Subscription Member
edited July 29 in Download, Add/Update Accounts (Windows)

A bank is not listed so i can add it. Is there a place to ask that it be added?

It is First National Bank of America

Thanks

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Answers

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @loneieagle,

    Thank you for sharing your feedback. To answer your question, we recommend that you talk to the financial institution directly to ask them to support Quicken. If the financial institution receives feedback from enough customers that it's a feature they want, then the financial institution may decide to support it.

    I hope this helps!

    Quicken Kristina

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  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭

    @loneieagle Quicken, by themselves, can't make that happen.

    The bank needs to contact Intuit, who provides all of connectivity for both Q and QB, and request to be added to the list of "Participating Financial Institutions" by signing the contract with Intuit.

    SO, as recommended by @Quicken Kristina you need to contact (bug) the bank into making this happen.

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

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