CC501 Paypal Credit

Mike Brugler
Mike Brugler Quicken Windows Subscription Member ✭✭

I've been receiving a CC501 error trying to update Paypal Credit, Mastercard, and Cypto, for over a month, now. [Removed - Rant] The message says to try again in 24 hours. [Removed - Profanity/Rant]

Comments

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @Mike Brugler,

    Thanks for reaching out! This issue is currently part of an open escalation that our teams are actively working on. At this time, there is no estimated time of resolution (ETA).

    In the meantime, you can follow our Community Alert for any and all available information and updates.

    We appreciate your continued patience while we work with the financial institution to resolve this.

    -Quicken Anja
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  • Mike Brugler
    Mike Brugler Quicken Windows Subscription Member ✭✭
    edited June 20

    [Removed - Rant/Disruptive]

  • markm75
    markm75 Quicken Windows 2017 Member ✭✭

    This has been being worked on even before this post for what appears to be more than a year now, is there a solution?

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @markm75,

    We appreciate you reaching out!

    At this time, there’s no new information beyond what’s already been shared in the Community Alert I previously linked. The issue remains open and is still being worked on by the appropriate teams, though unfortunately, there is still no ETA for resolution.

    We’ll continue to update the alert as soon as we have more details to share.

    We apologize for any inconvenience in the meantime! Thank you.

    -Quicken Anja
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This discussion has been closed.