Unable to Add Role to Contacts without triggering and error

Darren10@
Darren10@ Quicken Mac Subscription Member
edited August 5 in Errors and Troubleshooting (Quicken LifeHub)

When zI try to add a role to an existing contact, I get an error message that says

Unable to save

Date: see section for details

I do not see a "Date"section so not sure what this is asking me to do. Also, all of the other contact information is already in there and I was only trying to add a role to the contact so not sure why it is asking me to check a date? This does not happen all of the time. Some contacts are able to receive the role designation without error.

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Comments

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Alumni ✭✭✭✭

    Hello @Darren10@,

    Thanks for reaching out!

    Could you please provide the exact steps that lead you to this error message? This is so that I can attempt to recreate the issue on my end.

    Also, if you don’t mind, could you please provide a screenshot of the error message you described receiving? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments. Please remember to redact any personal information as needed. 

    Looking forward to your response!

    -Quicken Jasmine

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  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Alumni ✭✭✭✭
    https://community.quicken.com/discussion/7964578/unable-to-add-role-to-contacts-without-triggering-and-error

    I have not heard from you yet. Are you still needing assistance?

    Let me know!

    -Quicken Jasmine

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  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Alumni ✭✭✭✭

    Just checking in once more before this thread is closed due to no activity!

    -Quicken Jasmine

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  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Alumni ✭✭✭✭

    This thread is now closed. Please begin a new thread if you need further assistance.

    Thanks!

    -Quicken Jasmine

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This discussion has been closed.

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