Vanguard OL-301-A

Bill Pa
Bill Pa Quicken Windows Subscription Member ✭✭✭
edited August 31 in Errors and Troubleshooting (Windows)

I'm getting this on both of our Vanguard accounts this morning… haven't seen this recently. Problem was reported via the HELP pulldown.

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  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @Bill Pa,

    We appreciate you bringing this to our attention.

    Please review and follow the steps below which can also be found in this support article.

    1. In Quicken, select the Tools menu, then choose Online Center.
    2. Click the Financial Institution dropdown arrow and select the financial institution.
    3. Press CTRL+Shift while selecting Contact Info.
    4. Select one of the accounts associated with the bank from the dropdown list.
    5. Select Financial Institution Branding and Profile from the list and click Refresh.
    6. Click OK and go online by clicking the Update/Send button.
    7. Attempt your online session again.

    Let us know how it goes!

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

  • Bill Pa
    Bill Pa Quicken Windows Subscription Member ✭✭✭

    Thanks Anja… I tried that… and it seems to still have the problem… I sent another problem report with the heading "Vanguard OL-301-A after refresh of financial institution Branding and Profi"

  • Bill Pa
    Bill Pa Quicken Windows Subscription Member ✭✭✭
    edited July 31

    SEEMS TO BE FIXED NOW.

    I restarted quicken again… update completed without the error.

  • Quicken Anja
    Quicken Anja Moderator mod
    https://community.quicken.com/discussion/comment/20501463#Comment_20501463

    Thanks for the update! Glad to hear it is fixed now.

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

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