zzz-Fidelity Updates

Thanks @Boatnmaniac , I stand corrected.

On Wed July 30, 2026, OSU had Fidelity Investments back again and I used it in place of the ZZZ-Fidelity investments choice from Tue, 7/29. ZZZ-Fidelity Investments had updated my accounts OK on July 29th. On Thu July 30th, I was prompted to authorize Fidelity Investments connection and selected the accounts I wanted to be updated and linked to my Quicken accounts.

As previously reported here, only wrinkle was that the new connection changed my accounts Tracking Method to "Simple - Positions Only." For each account, I changed this back to "Complete Investing - Positions and Transactions" (Edit/Delete Account: Account Details, General Tab). OSU has worked OK on Wed 7/30 and today Thu 7/31. I've noticed no loss of functionality so far.

It really looks like the migration from DC to EWC+ for Fidelity is not ready for prime time.

I have always specified "Complete - Positions and Transactions" on my Fidelity accounts. After converting to EWC I too got the duplicate transactions and had to manually deleted them and I'm still using "Complete" tracking. Thought all was okay (balances correct) until I clicked "Done" and was greeted by a mismatch of shares for the core position/SPAXX. Seems Quicken is no longer defaulting the SPAXX position to cash as it was before in DC. And the cash from dividends is now being recorded as SPAXX shares and not being deposited in to my separate "Cash" checking account. I know some may like tracking cash as a SPAXX position but I prefer the old behavior where SPAXX/core position just displays as "Cash". The balances are correct if I add the Cash and SPAXX position together in Quicken. Is there a way to get that old behavior back or did I miss a step in the conversion process?

You said, "Yesterday-31Jul25 - Quicken automatically updated my online method of connecting to Fidelity from DC to EWC+. "

I don't understand how Quicken could automatically change from DC to EWC+. To update with DC, you need to enter your password from your vault or directly. EWC+ uses tokens. To change connection methods, you'd need to respond to the prompt to log into Fidelity's website with your credentials so they can create the token.

I've wasted far too much time being an involuntary beta tester. Quicken should withdraw this update immediately.

@dwl1960

I too like the "cash" in the Fidelity accounts to be shown as available cash and NOT SPAXX. All my Fidelity accounts worked this way before the conversion to EWC+. During the conversion process, one of my accounts (an HSA) actually asked me if I wanted the "sweep account" to be treated as cash or not (this account uses FDRXX and not SPAXX). I said Yes and that account is still working the way it was before. The other Fidelity accounts, which use SPAXX, never asked me and are now treating my cash as SPAXX shares. This is VERY PAINFUL since I have a lot of dividend stocks and then transfer the dividends to my personal checking account about once a week. Having to "buy" SPAXX shares and "sell" them every day is going to be a HUGH pain.

Since Quicken asked me how to treat the FDRXX, that means there is some setting/configuration that tells Quicken how to treat these sweep accounts. I have looked but have not been able to determine how to setup the SPAXX to be treated as cash in my remaining Fidelity accounts like before. Could someone from Quicken explain how to do this? Providing this information would at least solve one more of the "problems" with the EWC+ conversion that many people are running into.

I downloaded my 401(k) transactions for dividends & reinvestment. Not only is Quicken rounding to 2 decimal places for shares instead of 3 as mentioned above, but also downloads a Bought and a DivX transaction for each security. This results in a negative cash balance, which should be zero. How about fixing this to a ReinvDiv transaction, or at least a Bought & Div (not DivX). Used Reauthorize button to transition this account to EWC+.

Another confusing thing was that Reconcile Shares said the Quicken account & brokerage holdings were in agreement before & after manually adding back the 3rd decimal place on the shares.

Great news! Thank you, Gary.

When you actually get to speak to humans, please ask them to move the August 20 date out at least another month. There's no way they will find, fix and retest all of these problems in 2.5 weeks.

@Quicken Kristina Does the team also have the "CDs being converted to incorrect units" problem sufficiently reported? That is a major problem that must be fixed, and seems very easy to identify and rework.

When fixing this, should make sure tbills don't have the same problem as CDs. They currently show up in Quicken in units of 1/10th of a bond, e.g., 1 bond shows up as 10 shares. Changing that, like changing CDs, is likely to cause chaos.

@Quicken Kristina Can you please take a minute to explain how changing the authentication process causes all sorts of issues in the downloaded data? To an uninformed layman, it would seem that there are two steps: (1) verify who you are, and then (2) process your data from Fidelity as required to download it to Quicken.

Clearly you are changing EVERYTHING in part (1). However, once that is finished and you know which user you are dealing with and authentication is successful, it would seem that NOTHING would need to change in part (2). Yet, somehow, CD quantities and prices are different, amounts are rounded differently, etc.

It would be a big help to us Quicken users if we perhaps could understand WHY this conversion is so much harder than it seems it ought to be. In addition to helping us understand what Quicken is dealing with during such transitions, it might also be helpful in figuring out what sort of errors to look for.

Why is this conversion hard? Seems to me Quicken isn't spending enough of our subscription dollars on testing.