New Merrill Connection - Reconcile Shares Option Gone

MangoMan
MangoMan Member ✭✭✭✭
edited August 15 in Registers & Transactions (Windows)

All of my Merrill investment accounts NO longer have a Reconcile Shares menu option available from the top right corner gear icon in the Registers. These is an issue because it is a useful tool for locating transaction errors or correcting share count issues.

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Comments

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @MangoMan,

    Thank you for reaching out about this issue again. I can see you that mentioned it in an earlier post:

    https://community.quicken.com/discussion/comment/20501145#Comment_20501145

    Did you contact Quicken Support directly, as I recommended? If not, please do so. This sort of issue requires tools that we don't have access to on the Community. Additionally, Quicken Support is able to escalate the issue as needed. The Quicken Support phone number can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.

    I apologize that I could not be of more assistance! 

    Quicken Kristina

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  • MangoMan
    MangoMan Member ✭✭✭✭

    I posted it here separately to see if others are having the same issue. I will submit a report through the program, but I never know if anyone is even checking them since they never reply.

  • MangoMan
    MangoMan Member ✭✭✭✭

    Apparently they have now fixed the issue so you can close this discussion

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Thank you for your replies,

    I'm glad to hear the issue is now fixed.

    Per your request, this discussion has been closed.

    If you require further assistance, please feel free to reach back out!

    Quicken Kristina

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This discussion has been closed.

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