USAA checking download

VJKELLEY
VJKELLEY Quicken Windows Subscription Member ✭✭
edited October 9 in Download, Add/Update Accounts (Windows)

Cannot access usaa checking download. When I request connection I am asked to logon and when USAA authorizes download Quicken only requests download for credit card account but not checking account.

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  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Alumni ✭✭✭✭

    Hello @VJKELLEY,

    Thanks for posting about this.

    Let’s gather a bit more information so we can pinpoint what’s happening with your USAA connection:

    • When you go through the authorization process, do you see both the checking and credit card accounts listed on the USAA authorization screen, or only the credit card?
    • Have you previously been able to download transactions for this checking account in Quicken, or is this the first time you’re setting it up?
    • If it was working before, do you recall about when it last downloaded successfully?
    • In Tools > Account List, does the checking account show as linked to USAA, or is it currently marked as “not linked”?

    Looking forward to your response!

    -Quicken Jasmine

    Make sure to sign up for the email digest to see a round-up of your top posts.

  • Frankx
    Frankx Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Hi @VJKELLEY

    Can you give us some additional information about this downloading problem, so we can understand what is happening?

    Is this the first time you trying to connect this USAA checking account in Quicken, or have you been downloading into Quicken in the past, but it is now not working?

    Are you seeing an "error code" in Quicken when trying to connect? If so, what is the code, or message that Quicken is showing?

    Any additional details about what happens when you try to connect will help us better understand the problem, and help you fix it.

    Thanks, Frankx.

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  • DRKnight1938
    DRKnight1938 Quicken Mac Subscription Mac Beta Beta

    I have the same problem with USAA, I can sync my Credit Card account but not my Checking Account. I get the same return after Authorization as they did above!

    Dennis

  • Pat Marshall
    Pat Marshall Quicken Windows Subscription Member ✭✭✭✭

    Me too.

  • nmestanas
    nmestanas Member ✭✭✭✭

    Interesting. I ran OSU earlier this morning and successfully connected to USAA (checking and credit) and it pulled in new checking transactions. everything reconciled OK.

    Seeing this, I just reran it again and it "failed". Sorry I didn't note the specific error. I walked through the "fix it" process, re-authorized, linked to my checking account (credit card showed "Don't add") and it completed without error. Since I download transactions earlier, there were no new transactions this last time.

    usaa.jpg
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