R64.25 Build 27.1.64.25 Still fails to reconnect bills

Steve Horrocks
Steve Horrocks Quicken Windows Subscription Member ✭✭

Ticket # 11933060

Support says they are aware of major billers (Verizon Wireless, Cox Communications, etc) fail to reconnect since Build 27.1.64.24.
No workaround EXCEPT manual billing reminders.
No ETA for a fix.

R64.25 Build 27.1.64.25 d not fix the problem did not fix problems identified in ticket 11933060.

Steve
Quicken user since 1988

Comments

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @Steve Horrocks,

    Thank you for reaching out. I can see that you contacted Support on the 9th and they let you know it's a known issue. If you haven't already bookmarked the Community Alert for the issue (linked below), I recommend doing so, since that will ensure you're notified of updates, when available, and know when the issue is resolved.

    If the issue you're encountering is different from the issue described in the alert, then please provide more information exactly what is happening when you attempt to reconnect with these billers, so we can help troubleshoot further.

    Thank you!

    (Ticket #11933060)

    Quicken Kristina

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