Question about entering a bill

rick har
rick har Quicken Windows Other Member
edited October 19 in Paying Bills, Online Billers & Reminders (Windows)

When entering a bill, I type in the amount paid, and it appears as both a deposit and a withdrawal.

[Edited - Readability]

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Answers

  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭

    You need to do a WHOLE LOT more explaining than that.

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @rick har,

    Thank you for reaching out! Based on the information you provided, it sounds like Quicken may be seeing the bill payment as a transfer. Is the bill a credit card bill? If it is, do you track the credit card account in your Quicken? If so, it is most likely showing the payment as a withdrawal from the payment account and a deposit to the credit card account.

    If that is not what is happening, then as @NotACPA indicated, please provide more details about exactly what is happening so that we can further assist.

    I look forward to your response!

    Quicken Kristina

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