Errors with updating Fidelity Accounts CC-800

eurogenes
eurogenes Quicken Windows Subscription Member ✭✭
edited October 25 in Download, Add/Update Accounts (Windows)

Anyone else having issues updating from Fidelity Investments and Fidelity NetBenefits? Since the last Quicken update, I keep receiving error messages and am now getting CC-800 which wants me to re-add my account. Will this throw off my gains totals or will Quicken go back to the beginning? Not sure how this works.

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Answers

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @eurogenes,

    Thanks for reaching out!

    I can see how dealing with a CC-800 error on your Fidelity accounts could be concerning. I checked internally, and the last connection attempt for your accounts appeared successful on our end.

    Are you still receiving the CC-800 error? If so, are the transactions still downloading despite the error?

    Check back and let us know!

    -Quicken Anja
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