Bank of America Credit Card Downloads Posting to Wrong Account

System
System Member admin
edited October 25 in Download, Add/Update Accounts (Windows)

This discussion was created from comments split from:

Bank of America/Merrill Lynch Cut-Over Migration: keeps prompting to reauthorize [Edited]

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  • TallPaul1000
    TallPaul1000 Quicken Windows Subscription Member

    New problem: I have two Bank of America cards. The updating feature, or whatever it si called, downloads the card accounts with data from the wrong card. In other words, I see charges that should be on one card, but appear on the account for the other card. How do I adjust so that only the charges for the correct card are downloaded to the account for that card?

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod
    edited September 25

    Hello @TallPaul1000,

    Thanks for bringing your question to the community!

    To get this resolved, please start by restoring a backup from before this issue began — this will help ensure we’re working from a clean slate.

    View Restore Backups.png

    Once that’s done, make sure the affected Bank of America accounts are disconnected in Quicken. After confirming they’re disconnected, go ahead and add the account back. During the setup process, be sure to LINK each account to its correct existing account in Quicken.

    Let me know how it goes or if you run into any trouble along the way!

    Quicken Alyssa

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