How can I get more information?

rbloom926
rbloom926 Quicken Windows 2017 Member ✭✭
edited October 30 in Errors and Troubleshooting (Windows)

I am getting "an error has occurred" when doing online update. How can I get more information?

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Answers

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @rbloom926,

    Thank you for reaching out! To help troubleshoot, please provide more information. Which financial institution is this happening with? Are you able to view the full error message by navigating to Tools>One Step Update Summary?

    I look forward to your response!

    Quicken Kristina

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  • rbloom926
    rbloom926 Quicken Windows 2017 Member ✭✭

    The financial institution is vanguard.

    The message "An error has occurred" appears during the One Step Update, but the One Step Update Summary does not show any errors.

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