New Online Bills System Issues

Yes. I’ve used QuickPay successfully previous to the recent move to the new Bill Pay system.

Any biller. I suspect because it's a new Bill Pay system, it wants me to identify myself to the new system.

Does anyone have any online Billers that work? I have had three since August all awaiting. Fidelity Visa, Amex Hilton, and Xfinity. I called support and they told me there were issues and wait until November.

I checked your Community Alert link and I do not see it as exactly relevant. As was reported in another link I have had multiple Billers since late August with no activity. Others complained the same and Anja said we should all contact Support which was iffy. I wanted to check if anyone saw the feature working at all. This thread seamed the logical place to ask.

In the meantime, another community member suggested trying the option "Bills from Connected Accounts". Though that duplicated three of my Billers it did return a value for Amex. Xfinity did not return or duplicate. Doing a repair previously all showed connected.

My only bills that appear to work are my AMEX and USAA Visa. My AMEX did pull down the last bill with the correct balance. I don't use my USAA often so there's been nothing to download (Zero$ balance) since the billing switch.

However, when I run OSU, it always gives me the error that one or more of my bills need attention. There are no "caution" or "warning" flags on either bill.

@Quicken Kristina Another day, another attempt. I created a new qdata file (billtest). I only added my USAA and AMEX accounts, reauthorized and downloaded the transactions. I just accepted then and reconciled. Balances matched. Then added the 2 bills and ran OSU. No error this time. So must be something in my qdata file (or it's cloud connection right?

So even though resetting my cloud file didn't work, I opened my "dummy" file so I could see the cloud files associated with my account. From there I deleted all of the files (except for dummy). Back to my original qdata, reauthorized, resynced, same error.

Then I created a COPY of my qdata (qdatacpy) from the begging of time to present. As I was going through the setup for my Amex, I got a few different screens. The login page (see pic) was different. I entered my credentials and got the next error (see pic). Odd that it thinks I'm using DC to connect (zzz-American Express). My Amex has been EWC+ for quite some time. So editing my Amex account, going to the Online Services tab and initiating setup always fails in this manner. Instead I added a "new account", got the usual screens for Amex, after authorizing, got the "Add to Quicken" that I changed to link to existing, and it completed successfully. I ran OSU a few more times to make sure the accounts connected OK. They did however, I still get the bills need attention. Do you think this may be related to the bill issue?

Success with new file, no other accounts

Initiate setup from Edit Account/Online services gets this login

After entering credentials I get this.

I appreciate all of your help, not just for me but others here. At this point I'm willing to let it ride as everything else seems to work OK. I still have to deal with the Fidelity migration to EWC+. My past few attempts didn't end well so I'm still on DC.