Budget Data Issue in Mobile

Wiegs1962 · October 6

Hello,

I am having an issue with the mobile app multiplying actual spending data in the budget section of the app. I am using Quicken Classic for Mac version 8.3.2.

When I set up the budget on the desktop, the data all appears correct, but when it syncs to the mobile app (as well as the web app), the actual spending data is multiplied by 4; for example, if the groceries budget category has a transaction in October where $25 was spent, the mobile app budget displays that $100 of the budget amount was spent.

I had a chat conversation with the support area and they had no information on this issue. Is there anyone who has any ideas?

Thanks!

Gabriel21 · October 6

Hi, I am in the process of trying to set up a budget in Quicken for Mac and using the mobile app along with it. When I set up some of the expense items as well as the income, the budget in the desktop app appears normal, but the mobile app multiplies everything in the actual by 4

For example, if the actual expense for October in a category is $25, the mobile app budget section says, "100 of 25".

Quicken Kristina · October 6

Hello @Wiegs1962 & @Gabriel21,

Thank you for reaching out! I attempted to replicate this issue using Quicken for Mac version 8.3.2 and syncing to the current version of the mobile app, but my budget numbers display as expected.

To troubleshoot this issue, first, I recommend that you check your mobile device's app store to see if there are any updates for the Quicken mobile app. If your mobile app is up to date, then next, please try resetting the Quicken Cloud. You can do this through the desktop app by navigating to Quicken>Settings>Connected Services, then clicking the Reset button.

Please let me know how it goes!

Budget Data Issue in Mobile

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