Fidelity HSA not downloading transactions

System
System Member admin
edited November 2025 in Download, Add/Update Accounts (Windows)

This discussion was created from comments split from:

Fidelity transactions not downloading (QWin)

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  • bmbass
    bmbass Quicken Windows Subscription Member ✭✭✭✭

    @Quicken Janean

    This issue NEEDS to be added to the summary list of Fidelity issues. Downloads just stop. I have 4 Fidelity accounts and have been on EWC+ since the end of July. Everything was working fine until 10/3 and one of my accounts (The HSA) stopped downloading transactions. The other 3 continue to download, but not the HSA. I have RESET the account several times, deactivated/reactivated it, and it always re-connects, but no new transactions are being downloaded. I have been following the various threads and MANY people have this same problem. Downloads just stop happening. This problem has GOT TO BE ADDED to the master list of problems with Fidelity and it needs to be resolved ASAP.

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @bmbass,

    Thank you for letting us know you're seeing this issue. No transactions for Fidelity HSAs is a known issue. Please see this Announcement for more information:

    https://community.quicken.com/discussion/7967098/10-13-25-no-transactions-for-fidelity-hsa-accounts

    Thank you!

    Quicken Kristina

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  • ruavthokie
    ruavthokie Quicken Windows Subscription Member ✭✭
    edited October 2025

    [Removed - Duplicate Post]

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    @bmbass,

    This issue has been marked as resolved!

    If you are still experiencing issues, please contact Quicken Support directly so they can investigate any issues on a case-by-case basis and process escalations if needed.

    Thank you!

    Quicken Alyssa

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