Town and country bank

Richard Sturgeon
Richard Sturgeon Quicken Windows Subscription Member ✭✭✭

Can not connect with Town and Country bank through quicken can log into bank website.

Comments

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @Richard Sturgeon,

    Thanks for reaching out!

    When reviewing your account on our end, it initially showed an internal FDP-103(CC-503) error, but the most recent connection attempt appears to have been successful.

    Can you please confirm whether you are still experiencing any issues connecting to Town and Country Bank at this time?

    Thank you!

    -Quicken Anja
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  • Richard Sturgeon
    Richard Sturgeon Quicken Windows Subscription Member ✭✭✭

    It is still showing incorrect.

  • Quicken Anja
    Quicken Anja Moderator mod

    @Richard Sturgeon thanks for following up!

    Since I’m seeing an FDP-103 (CC-503) internally, this typically indicates the bank is reporting invalid credentials back to Quicken. This can sometimes happen after a password change, new security prompt, or other update on the bank’s side.

    Is this the error you are seeing on your end? If so, please review and follow the guidance found in this support article regarding error CC-503.

    If this is not what you're seeing—can you please elaborate on what you’re seeing when you try to connect? For example, are you getting a specific error message or code on your end? A screenshot (with any personal info hidden) would also help clarify what’s happening. If needed, please refer to this Community FAQ for instructions on how to attach screenshots. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.

    Thank you!

    -Quicken Anja
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  • Richard Sturgeon
    Richard Sturgeon Quicken Windows Subscription Member ✭✭✭

    It looks like the fix was to deactivate and establish the connection am now connected. Thanks

  • Quicken Anja
    Quicken Anja Moderator mod

    @Richard Sturgeon Thanks for the update! Glad to hear you were able to get it resolved.

    -Quicken Anja
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This discussion has been closed.