Balances don't agree within the program (QWin)

System
System Member admin
edited December 2025 in Errors and Troubleshooting (Windows)

This discussion was created from comments split from:

Balances don't agree within the program

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  • Simualtorguy
    Simualtorguy Quicken Windows Subscription Member

    I have the same issue. The balance column does not match the today's balance for a credit card account.

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Is your account register correctly sorted by Date in ascending order (newest transaction at bottom of register)?
    If the register is sorted by some other register column or filtered to only show certain transactions, the Running Balance may be meaningless.

  • sfisher899
    sfisher899 Quicken Windows Subscription Member ✭✭

    I am having the same issue the last two days. I restored from a backup and that seemed to fix the issue but it has now come back. My primary checking and credit card balances are all out of whack. I dont see a solution anywhere????

  • tperachio
    tperachio Quicken Windows Subscription Member ✭✭

    I am also experiencing this the last couple of days, i have to restore from backup to get it right, but as soon as i do one step update it throws my accounts out of whack again. It does not affect all of my accounts, but it does with my most used checking account.

  • sfisher899
    sfisher899 Quicken Windows Subscription Member ✭✭

    Is there not a confirmation from quicken acknowledging there is an issue? No solution suggested to remediate this defect?

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @sfisher899 & @tperachio,

    Thank you for letting us know you're seeing an issue with balances. To help troubleshoot, please provide more information. Which balances are wrong (online balance, ending balance, etc.)? How are they wrong (eg: out of date, off by the amount of pending transactions for the account, etc.)? Which financial institution(s) is this happening with?

    I look forward to your response!

    Quicken Kristina

    Make sure to sign up for the email digest to see a round up of your top posts.

  • sfisher899
    sfisher899 Quicken Windows Subscription Member ✭✭

    As of today (12/16), everything seems to be working properly. Its a Christmas miracle! The problem i was having was that my PNC checking and Capital One credit card register balances were vastly wrong compared to the account balance on the account list on the left hand side (which was correct). All other accounts were correct. I do not download any transactions for these two accounts…its all manual entry. The only thing I use one step update for is to refresh my stock share prices on 3 accounts….No issues with that. I also have a graph showing my net worth on my start up page and it was either totally incorrect by millions or displaying no detail at all.

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