Installed R65.15 this morning. Fidelity transaction still not downloaded.

Ernest Montrose
Ernest Montrose Quicken Windows Subscription Member
edited November 20 in Download, Add/Update Accounts (Windows)

Can someone shed some light on the state of this issue?

Thanks,

EM—

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Answers

  • splasher
    splasher Quicken Windows Subscription SuperUser ✭✭✭✭✭

    I would not expect a program change to fix the Fidelity issue since it is the data being feed to Quicken and not the Quicken program that is at fault.

    Could you possibly provide a list of what the release notes state was changed in R65.15? You should find them on the Help menu.

    -splasher using Q continuously since 1996
    - Subscription Quicken - Win11 and QW2013 - Win11
    -Questions? Check out the Quicken Windows FAQ list

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello @Ernest Montrose,

    Thank you for sharing your experience.

    Can you provide more information about the issue you are having?

    • What types of accounts are not updating?
    • How long has it been since they last updated?
    • Are you getting any error messages on your end?

    The more information you can provide, the better. Additionally, screenshots of what you are seeing could be helpful. If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.

    Thank you.

    Quicken Alyssa

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