Fixing "Set up Online Payee" typo

benjamintm
benjamintm Member ✭✭✭
edited November 23 in Errors and Troubleshooting (Windows)

How can I fix a typo when creating a new Online Payee? At some point, I typed "FIdelity Visa" instead of "Fidelity Visa", and now I can't get rid of the typo. I've removed the Online Payee, renamed all of the misspelled transaction, removed the online account, and a bunch of other things, but when I go to "Set up Online Payee", it insists on using the wrong spelling (see attached screenshot). How can I fix this? Where else is this information stored?

2025-11-23_11-09-10.png
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Answers

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @benjamintm,

    Thank you for letting us know you're encountering this issue. You should be able to correct the Online Payee name by following the directions from this help article on working with Online Payees:

    1. Choose Tools menu > Online Payee List.
    2. Select the payee you want to edit.
    3. Click Edit.

    If you use Bank Bill Pay through Direct Connect, then it's possible the typographical error keeps getting repopulated because that's how it shows up on the financial institution's servers.

    I hope this helps!

    Quicken Kristina

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