Nationwide Retirement Solutions - FDP-102

System
System Member admin
edited December 2 in Errors and Troubleshooting (Mac)

This discussion was created from comments split from: Nationwide Retirement Solutions.

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  • Mikelkal
    Mikelkal Quicken Mac Subscription Member ✭✭

    The same with Mac OS, can't connect for a week now.

  • Mikelkal
    Mikelkal Quicken Mac Subscription Member ✭✭

    An unexpected error occurred …Please try again later.

    Care Code: FDP-102

    Details:
    FI_TIMEOUT
    Retry. Retry Error

  • dpsychs
    dpsychs Quicken Mac Subscription Member

    I'm also waiting for this to be fixed, also on Mac OS.

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @Mikelkal & @dpsychs,

    Thanks for reaching out regarding the FDP-102 / FI_TIMEOUT error on Mac. I went ahead and moved your comments to a separate thread since the post you originally commented on is for Quicken for Windows.

    This error usually occurs when the bank is temporarily unavailable or when sign-in credentials have changed, and Quicken hasn’t received the updated information.

    Please refer to this support article for guidance.

    If you continue to experience the error after following these steps, please contact Quicken Support so our team can investigate further and escalate if needed.

    Thank you!

    -Quicken Anja
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