Duplicate Bill and Income Reminders

MarkIT
MarkIT Member ✭✭✭
edited December 3 in Paying Bills, Online Billers & Reminders (Windows)

[Removed-Beta]

I have had duplicate bill and income reminders showing up for a month or more. I will have two entries in the accounts when I have set up automatic account entry. I have checked the Bill and Income Reminders register, and everything appears to be set up correctly (I only infrequently make changes in these and some have been working correctly for years.)

I didn't find anyone else having this exact problem searching the forums, so posting this here looking for some help to resolve. Thanks! Mark

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Answers

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello @MarkIT,

    Thank you for sharing what you are experiencing with us.

    I would have some ideas of things we can try/look into, but given that you are running a Beta version of Quicken, please repost this in the Beta section of the Community.

    There is a whole team that handles everything Beta, and they will be better suited to assist with this.

    Thank you!

    Quicken Alyssa

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  • MarkIT
    MarkIT Member ✭✭✭

    Thanks, Quicken Alyssa ! I'm guessing I must have opted in to beta testing at some time in the past. I think it would be wise to undo that selection (if I can find it :). I will post the issue in the Beta section, as you suggested. Thanks again! -Mark

  • MarkIT
    MarkIT Member ✭✭✭

    Oops… tried to use you link and was told I don't have permission to access it :( Are you able to share that with them or point me where to request access? Thanks!

  • Chench53
    Chench53 Quicken Windows Subscription Member ✭✭

    I've been getting a few duplicate entries as well, and some memorized payees going wonky too. I catch them now, but it's a pain to do.

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    @MarkIT,

    I have sent you a direct message. Please navigate to the inbox in the top right-hand corner of the Community page and check your inbox.

    image.png

    @Chench53,

    Thank you for adding to this discussion.

    I have some follow-up questions for you.

    • Do you have any of these issues currently present in your file?
    • How long have you been noticing these issues?
    • Do you use Quicken Mobile & Web?
    • Where is your data file located?
    • Is your file being synced by any third-party services like Carbonite, OneDrive, or Norton?

    Additionally, screenshots of what you are seeing might be helpful. If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.

    Thank you.

    Quicken Alyssa

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  • kevinb7852
    kevinb7852 Quicken Windows Subscription Member

    Over the last couple of months I have had three bill reminders I wanted to delete. It took weeks to get rid of the first two and I am not sure the things I did fixed it or if Quicken updates might have. Yesterday I started trying to delete the third and the same pattern. Delete and shows deleted. Update transactions and the reminder comes back. Try a different way to delete, update transactions and it's back. I use Quicken Classic on Windows. Not in the beta. I started using Quicken 36 years ago this month and feel like I have been an unofficial beta tester who gets to pay for the privilege the whole time. I'm done troubleshooting this one. Good luck to anyone else who gets to enjoy it.

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