CC-501 Error with CIT Bank Online

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Comments

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello All,

    Thank you all for continuing to update this thread.

    We are happy to hear your reports that this issue is resolving! Do let us know if that changes.

    Thanks again!

    Quicken Alyssa

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  • blmatthews
    blmatthews Quicken Mac Subscription Member ✭✭✭

    I had to redo the connection to CIT Bank N.A New Login, but once I did that it worked fine. Seems fixed, thanks Quicken!

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello everyone,

    Thank you all for the updates—we’re glad to hear the connection to CIT Bank Online is now working again for most of you and that transactions are downloading successfully. We appreciate you taking the time to report back and confirm the resolution.

    @mvco—thank you for sharing your experience. Since you're running into a blank screen when attempting to add the account, could you please post a screenshot of what you're seeing? This will help us better understand what’s happening and determine the next steps.

    Thank you!

    -Quicken Anja
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  • jon857
    jon857 Quicken Mac Subscription Member ✭✭✭

    Reactivated my accounts today using "CIT Bank new login" and everything syncs fine now.

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    @jon857,

    Thank you for sharing!

    Happy to hear you are finding successful downloads. If you need more help, let us know!

    Thanks again!

    Quicken Alyssa

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  • Joe Gr
    Joe Gr Quicken Windows Subscription Member ✭✭

    I was able to connect today. I reset the account online access and it connected. It did take about 3 minutes to complete.

  • Brad2
    Brad2 Quicken Windows Subscription Member ✭✭✭

    I'm still having this issue. Here is a screenshot of what I get :

    Screenshot 2025-12-04 185125.png