CC-501 Ameris Bank-GA [Edited]

glaze
glaze Quicken Windows Subscription Member
edited December 8 in Download, Add/Update Accounts (Windows)

I can't update data from Ameris Bank-GA and the problem is over a week old (CC-501 error). I've called support three times but are always told "we're working on it". How long does it take to remedy the situation. I've used this software for years with no issues related to updating with this bank. When will this be resolved?

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Answers

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello @glaze,

    Thank you for sharing your experience and asking this question.

    CC-501 with Ameris Bank is currently part of a larger Known Issue affecting multiple banks. The issue has been escalated internally, and our teams are working toward a resolution. Unfortunately, we do not have an ETA as to when this will be resolved.

    To be updated on progress/changes as they occur, please bookmark the linked alert.

    Thank you!

    Quicken Alyssa

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