Issue with version 65.17

bergy45
bergy45 Quicken Windows Subscription Member ✭✭
edited December 2025 in Installing and Updating (Windows)

After updating to Quicken for Windows version R65.17 (HF1), I encountered issues with uploading data in one step update and uploading transactions from the Apple card account. Tech support had me go back to an earlier version (R64.30) which solved the above issue. However now one step update is extremely slow.

Is there an issue with the most recent version? And if so, when will it be repaired and when will it be safe for me to update to the latest version?

Tagged:

Comments

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello @bergy45,

    Thank you for sharing your experience and posing this question.

    Yes, there is a Known Issue with the latest release. However, the alert states that uninstalling and reinstalling the application should resolve the issue.

    Please try those steps and let us know if the problem continues.

    Thank you!

    Quicken Alyssa

    Make sure to sign up for the email digest to see a round up of your top posts.

  • bergy45
    bergy45 Quicken Windows Subscription Member ✭✭

    are you saying to uninstall the quicken program and then reinstall? I am not sure how to reinstall the quicken program?

  • Jim_Harman
    Jim_Harman Quicken Windows Subscription SuperUser ✭✭✭✭✭

    @bergy45, if you click on the blue words "uninstalling" and "reinstalling" in @Quicken Alyssa 's response above it will lead you to detailed instructions for what to do.

    QWin Premier subscription
  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    @bergy45,

    Were you able to successfully uninstall and reinstall to resolve this issue?

    @Jim_Harman,

    Thank you for providing that explanation.

    Thank you!

    Quicken Alyssa

    Make sure to sign up for the email digest to see a round up of your top posts.

Categories