OL-297-A error with Interactive Brokers
Has anyone encountered the OL-297-A error with Interactive Brokers today?
Comments
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Yes - I have been having this issue with all my interactive brokers accounts since Dec 3rd. Any tips or experience from others? I have done the troubleshooting in the quicken article about this error code.
- Quicken user since DOS version 19930 -
I was away for a a week, and when I downloaded today (Sunday morning EST time), I got the OL-297-A error for the first time. Was working fine as of December 12, 2025.
Can someone from Quicken comment on this also?
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Hello @swensen & @synchro9898,
Thank you for taking the time to visit the Community to report this issue, though we apologize that you are experiencing this.
I was able to replicate this issue in my Quicken, and forwarded this issue to the proper channels to be further investigated.
If you haven't already done so, please follow the troubleshooting in our article on OL-297 errors:
If the issue persists after completing the troubleshooting, please navigate to Help > Report a problem and submit a problem report with log files attached in order to contribute to the investigation.
While you will not receive a response through this submission, these reports will help our teams in further investigating the issue. The more problem reports we receive, the better.
We apologize for any inconvenience!
Thank you.
(CBT-972)
Quicken Kristina
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Thank you Kristina! Looks like problem is fixed as of 12/23/2025.
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Thank you for the follow-up,
I'm glad to hear the issue is resolved!
If you need further assistance, please feel free to reach out!
Quicken Kristina
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