Google Store Financing bill amount incorrect

badagliacca
badagliacca Quicken Windows Subscription Member ✭✭✭
edited 7:47AM in Budgeting and Planning Tools (Windows)

When I add a Google Store Financing bill, the bill is found with correct total and minimum amounts. When seen on biller page, shows minimum amount as a credit and no reference to total amount.

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  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @badagliacca,

    Thanks for reporting this. To better understand what’s happening, could you please share a screenshot of what you’re seeing on the biller page (be sure to redact any personal information)?

    If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.

    Also, please let us know:
    • Where is your Quicken data file stored—on your local hard drive (C: drive) or a cloud-based/external location (such as OneDrive, Dropbox, USB, or a network drive)?
    • Have you tried any troubleshooting steps so far? If so, which ones and what were the results?

    This information will help us narrow down the cause and determine next steps.

    Thank you!

    -Quicken Anja
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