Email digest not arriving

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This discussion was created from comments split from:

Duplicate Downloaded Bank and Credit Card Transactions

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  • MLB56
    MLB56 Quicken Windows Subscription Member, Windows Beta Beta

    I've signed up for the email digest to be delivered weekly. This was several weeks ago and I've yet to receive a digest. Am I doing something wrong?

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @MLB56,

    Thank you for reaching out! The email digest should be sent to the email associated with your Quicken Community account. If you're not seeing it arrive in your inbox, you may want to check the junk or spam folders, in case it's getting redirected there.

    I hope this helps!

    Quicken Kristina

    Make sure to sign up for the email digest to see a round up of your top posts.

  • MLB56
    MLB56 Quicken Windows Subscription Member, Windows Beta Beta

    Thanks, Kristina.

    The e-mail associated with my Quicken Community account is correct and I've checked the junk and spam folder. No weekly digest is being received. I do, however, receive e-mail notices when something is posted to a flagged discussion item so I don't believe I'm missing anything.

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Thank you for your response,

    It's possible that the email is being blocked or filtered out by your email service provider. Have you tried white-listing noreply@quicken.com?

    Thank you!

    Quicken Kristina

    Make sure to sign up for the email digest to see a round up of your top posts.

  • MLB56
    MLB56 Quicken Windows Subscription Member, Windows Beta Beta

    I suppose it’s possible, but those type of messages would normally go directly to the Junk folder. I’ll try white-listing the email address. BTW, is there a particular day the Weekly Digest is sent out?


    Thank you

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Thank you for your reply,

    I typically receive the email digest every Wednesday.

    Thank you!

    Quicken Kristina

    Make sure to sign up for the email digest to see a round up of your top posts.

  • MLB56
    MLB56 Quicken Windows Subscription Member, Windows Beta Beta

    Thanks, Kristina:

    I've added 'noreply@quicken.com' to my safe e-mail list. I'll monitor to see if it works.

This discussion has been closed.