"Navigation to the webpage was canceled"

Shannon M M
Shannon M M Quicken Windows Subscription Member ✭✭✭
in Errors and Troubleshooting (Windows)

Windows 11 Pro
Quicken Ver R65 29
Build 27.1.65.29

From the Investing tab, if I click on a security I get only this window saying "Navigation to the webpage was canceled." Shouldn't there be information about the stock?

Navigation Canceled.jpg
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Best Answer

  • Chris_QPW
    Chris_QPW Quicken Windows Subscription Member ✭✭✭✭
    edited December 2025 Answer ✓

    Try shutting down Quicken and deleting this folder, and then restarting Quicken:

    C:\ProgramData\Quicken\Cache

Answers

  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Please describe your exact steps to get to the place where you're clicking on a security name.

    There are several such places in Q.

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • Chris_QPW
    Chris_QPW Quicken Windows Subscription Member ✭✭✭✭
    edited December 2025 Answer ✓

    Try shutting down Quicken and deleting this folder, and then restarting Quicken:

    C:\ProgramData\Quicken\Cache

  • Shannon M M
    Shannon M M Quicken Windows Subscription Member ✭✭✭

    Thank you! Deleting the cache did the trick.

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