Quicken clears tags from reminders. v 65.29; build 27.1.65.29 [Edited]

wrnoof
wrnoof Member ✭✭✭
edited 1:18PM in Errors and Troubleshooting (Windows)

My Quicken Classic Business & Personal will not retain the tags I assign to bill and income reminders. I can insert the tag into the reminder. It will still be there after I validate the file, but, once I close and restart Quicken, almost all the tags in reminders disappear. I have both business and personal activities and use the tags to assign the same type of expense to different activities. For example, "Utilities" for my home will have the tag "Family," and "Utilities" for our rental property will be tagged "1234 W Gravel Rd." Both will have the same category - "Utilities." Please help me with this as tags and reminders are very important to keeping records and projecting cash flows.

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Answers

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @wrnoof,

    Thank you for letting us know you're encountering this issue. To clarify, is the tag vanishing from the reminder itself, from the transactions in the register, or both? Is your Quicken file set to sync with the cloud when you close the file? Do you keep your Quicken file directly on your local hard drive? Is it synced with any cloud services such as OneDrive, iCloud, or Dropbox?

    I look forward to your response!

    Quicken Kristina

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  • wrnoof
    wrnoof Member ✭✭✭

    Thank you for the response. The tag disappears from the reminder regardless of whether I open the reminder using ctrl+J or using the Bill & Income Reminders tab at the bottom of the register. When the tag is missing, the tag does not show up in the register when I select "Enter" from the Bill & Income Reminders tab at the bottom of the screen. If the tag is present, it shows up in the transaction entered in the register. The data file is kept on the PC. I keep backups in DropBox but the data file is on the local PC and is not synced with any online service.

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