Downloaded Transactions Not Showing In Register

SteveSensei
SteveSensei Quicken Windows Subscription Member ✭✭
edited 4:16PM in Download, Add/Update Accounts (Windows)

R65.17, Build 27.1.65.17
I have 6 different banking and financial accounts that have transactions (44 transactions in all) that have been downloaded to Quicken. The red flag for the new transactions is showing up next to each account and the transactions are showing up under Tools | Online Center, but the transactions will not load into the account registers.

I have gone through all the troubleshooting steps in this forum and the Quicken Support site, and also spoken to a Quicken Support person by telephone, but still cannot solve the problem of getting the downloaded transactions into the register. The Support person I spoke to seems to think the bank still has not processed the transactions, but this is 6 accounts spread across 5 different institutions from January 1 through January 12.
This is my second posting about this problem, as the first post was somehow deleted.

[Edited - Readability]

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  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @SteveSensei,

    Thank you for letting us know you're encountering this issue. I tried to look up your interaction with Support, but wasn't able to find the ticket. Do you have the ticket number handy?

    Which financial institution(s) is this happening with?

    You mentioned that you've already done all the troubleshooting you could find on this Community and the Quicken Support site. Just to confirm, have you followed all of the troubleshooting steps in the article linked below?

    https://www.quicken.com/support/quicken-says-there-are-transactions-accept-i-do-not-see-any/

    If not, please start by following any troubleshooting steps in that article which you haven't already done.

    If you have followed all those steps, please let me know what happened in the copy of your file and what the results of the Validate were.

    I look forward to your reply!

    Quicken Kristina

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