Quicken Duplicating Scheduled Transactions

Randy Schmidt
Randy Schmidt Quicken Windows Other Member ✭✭
edited January 23 in Errors and Troubleshooting (Windows)

Recently Quicken started duplicating scheduled transactions. E.g., pensions deposited the 1st of the month show up four times in the same amount on the same day. Scheduled transactions that I deleted come back and appear again. I have deleted and re-entered recurring transactions that should be there and the problem happens again.

I understand this is a known issue and yet it does not seem that Quicken has addressed it yet. It's very frustrating because it screws up cash flow projections, showing income three or four times more than what it actually is.

I've followed steps recommended in other posts but it keeps happening. A permanent fix is needed. What is being done to address this?

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Comments

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @Randy Schmidt,

    Thank you for letting us know you're seeing this issue. To help troubleshoot, please provide more information:

    • You mentioned this started recently. When did you first notice this behavior?
      • Did this unwanted behavior coincide with a program/computer update or an unexpected program/computer shutdown?
    • Do you keep your Quicken file directly on your local hard drive?
    • Is your Quicken file synced with any cloud service, such as OneDrive, iCloud, or Dropbox?

    Since the most likely cause of this behavior is a file-specific problem, I suggest that you try validating your data file.  Please save a backup file prior to performing these steps. 

    Validate: 

    1. File
    2. Validate and Repair File... Validate and repair.png
    3. Validate File
    4. Click OK
    5. Close the Data Log
    6. Close Quicken (leave it closed for at least 5 secs)
    7. Reopen Quicken and see if the issue persists.

    Note: Validating your file is unlikely to remove existing duplicates, but it may be able to prevent the issue from happening again after the duplicates are deleted.

    Please let me know how it goes!

    Quicken Kristina

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