Vanguard accounts not found when trying to reconnect

System
System Member admin
edited January 27 in Download, Add/Update Accounts (Windows)

This discussion was created from comments split from:

Problem downloading data from Vanguard

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  • alan14
    alan14 Quicken Windows Other Member ✭✭✭
    edited January 26

    I had issues last week with Vanguard downloads - and Quicken not recognizing my accounts. I think an OL-304 error but I might be mistaken. Resetting acounts did not work today so I deactivated and reactivated. That restored the connection with 2 brokerage accounts however my wife's and my IRA accounts were 'not found' even after a deactivation and reactivation. I refreshed the sign in. What next to try?

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @alan14,

    Thank you for reaching out! To help troubleshoot, please provide more information. What is the exact error message you are seeing? Is there any error code? If so, what is it?

    I look forward to your reply!

    Quicken Kristina

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