Discover Bank Not Listed as Financial Institution

audiomxr
audiomxr Quicken Mac Subscription Member ✭✭
edited January 27 in Download, Add/Update Accounts (Windows)

When attempting to link my Discover Bank checking and savings accounts I do not see Discover Bank listed as a financial institution. Discover Card (Credit Card) is shown but the bank is not. Attempting to search for Discover Bank results in no success. Any idea when this will be resolved

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  • tompfr
    tompfr Quicken Windows Subscription Member ✭✭✭
    https://community.quicken.com/discussion/7970547/discover-bank-not-listed-as-financial-institution

    Yes FWIW, I noticed this also, and I think it happened very recently and probably has to do with the Discover to Capital One transition. Maybe others will have more information.

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod
    edited January 27

    Hello @audiomxr & @tompfr,

    Thank you for letting us know about this issue! I see the same thing in my Quicken. I forwarded this to the proper channels for further investigation and resolution. To contribute to the investigation, please navigate to Help>Report a Problem and send a problem report with log files attached.

    Report a Problem QWin.png

    While you will not receive a response through this submission, these reports will help our teams in further investigating the issue. The more problem reports we receive, the better.

    We apologize for any inconvenience! Thank you.    

    (CBT-1010)

    Quicken Kristina

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  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @audiomxr,

    Thanks for sharing the details!

    If you don't mind, please try adding your Discover Bank checking or savings account using the Discover Card entry in the financial institution list, and let us know whether or not it works.

    image.png

    Looking forward to your response! Thank you.

    -Quicken Anja
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