Linking Discover Bank Account after Capital One Merger

bpurcell
bpurcell Quicken Windows Subscription Member ✭✭
edited January 27 in Download, Add/Update Accounts (Windows)

Capital One has now taken over Discover Credit Card, and I was able to successfully link my Quicken Discover Card account to the new Capital One account. But as of now, Discover Bank Checking and Savings are staying on the Discover website. Quicken has asked me to update the Discover account information, but when I try to log in with my Discover account username and password, it just gives me an error message.

We have experienced technical error. Please try again.

So as of now, I can download my credit card activities via Capital One, but I can't do anything with my Discover bank accounts.

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Comments

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @bpurcell,

    Thank you for letting us know you're encountering this issue. To help troubleshoot, I checked our internal tools, and can see what looks like a successful connection to Discover Card. Were you able to successfully connect?

    I look forward to your response!

    Quicken Kristina

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  • bpurcell
    bpurcell Quicken Windows Subscription Member ✭✭

    As I said, my Discover Card has been successfully ported to Capital One, and I can update my credit card through Capital One. What I can't do is get updates for Discover Bank Checking and Savings.

    I tried removing the old account links and start fresh. When I try to link my checking and savings accounts to Discover, only Discover Card, not Discover Bank, comes out as an option. If I try to connect through Discover Card and log in, I get the error I showed above.

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