NY's 529 College Savings Program - not able to connect

Hello @JoshyG,

Thank you for letting us know you're seeing this issue. To troubleshoot, please follow these steps from our article on FDP-102 errors:

Try logging in to your bank's website

At your bank's website, try to log in. Then navigate to the transactions in one of the accounts you're trying to add.

What if I could not sign into my bank's website?

If you couldn't sign in from the website, the next thing to do is to try bank names similar to yours. This would be necessary if two accounts you usually access from the same website are available under different names on our list. For example, from the Wells Fargo website, you might see your Wells Fargo checking and auto loan accounts listed together. But from within Quicken, you may need to:

• Select Wells Fargo Bank to add your checking account.
• Select Wells Fargo Auto Loans to add your loan account.

Here's how to find bank names similar to the one you last chose:

1. Close the browser window that contains your bank's website.
2. Back in Quicken, click No, maybe I chose the wrong bank name.
3. If you see another variation on your bank's name, click it, and try signing in.

If the steps above don't resolve the issue

The cause could be that the bank account login password uses special characters that interfere with Quicken's ability to download transactions. These special characters are ampersand (&), left carat (<), right carat (>), backslash (\), and forward slash (/). Having these characters in the password can also prevent you from activating an account for Quicken Connect. You will need to change your password with your bank to use characters other than these five special characters.

Please let me know how it goes!