Quicken Lifehub not handling multicurrency balances from Quicken Deluxe Windows

rcarrillo11
rcarrillo11 QuickenLife Hub Member
edited 10:41AM in Errors and Troubleshooting (Quicken LifeHub)

I suscribed to Lifehub and have been using Quicken Deluxe for more than 10 years. My current version es Quicken Deluxe Windows R65.29 Build 27.1.65.29.

My home currency is Venezuelan Bolivar and have created US Dollar as another currency with the conversion rate. I have multiple account in Venezuelan Bolivar and multiple accounts in US Dollar.

When I sync to Lifehub the balance of my Venezuelan Bolivar accounts syncs correctly but is put on Lihehub as a US Ollar balance. For example, if I have a Venezuelan Bolivar balance of Bs. 2.000 it will sync to Lifehub as a $2.000 balance which is not correct. Also, my US Dollar accounts are being multiplied by the conversion rate showing an incorrect balance in Lifehub.

I think that you are assuming that US Dollar is always the home currency which is not my case.

I would appreciate your help with this.

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Comments

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @rcarrillo11,

    Thank you for reaching out! Unfortunately, based on our help article, Quicken LifeHub currently supports only US currency. The article does mention that our teams intend to implement support for Canadian currency in the future, but there is no mention of other currencies.

    I recommend that you create an Idea post requesting that Quicken Lifehub support more currencies. Ideas which get enough votes may be implemented in the future! For information on creating an Idea post, please review the post linked below:

    https://community.quicken.com/discussion/7849425/creating-and-voting-for-ideas-in-the-community

    Thank you!

    Quicken Kristina

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