LendingClub transactions not downloading

dave_bickers
dave_bickers Quicken Windows Subscription Member

Is anyone having issues with transactions from LendingClub not downloading? I have followed the suggested deactivate and reconnect instructions, and still no transactions since 1/22/2026. No error message is given, but also no transactions. Both checking and savings seem to be affected.

[Edited - Readability]

Answers

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @dave_bickers,

    Thank you for letting us know you're seeing this issue. To start troubleshooting this issue, please follow these steps from our article on missing transactions/transactions not downloading:

    Be sure to follow these steps in order:

    1. Go to Edit > Preferences > Downloaded Transactions. The option Automatically add to banking registers needs to be unchecked.

    2. Refresh your online account information by clicking the Actions Gear Icon on the upper right of the register, and select Update Now. Follow the on-screen instructions to complete the update.

    RegisterActionGear_support

    3. Confirm that the Sort Order in your account is by Date; just click the top of the Date column in your account register. It's possible the transactions are in your register, but not where you thought they'd be.

    WinDateSortGif_support

    4. Click the Reset button at the top of the register. This will confirm that there's no filtering in your account register.

    5. Try refreshing your login session: To do this, go to Help > Refresh Sign in. After completing the log-in process, trying running a One Step Update again.

    6. Go to Actions (Gear Icon) > Register Columns > Check Downloaded Payee in the account register. This allows you to search by Payee to confirm the transactions haven't been renamed unexpectedly.

    7. Go to Tools > Account List and check Show Hidden Accounts at the bottom left. Confirm the missing transactions haven't been added to a hidden account by clicking on the name of any account that appears with a check mark in the Hidden column.

    WinShowHiddenAccounts_support

    Please let me know how it goes!

    Quicken Kristina

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  • dogsarecool
    dogsarecool Quicken Mac Subscription Member

    Yes, I'm also seeing this from quicken on mac.