Error message When Deleting Documents from Cloud

jbbrown987
jbbrown987 Quicken Windows Subscription Member, Windows Beta Beta
edited January 31 in Registers & Transactions (Windows)
image.png

Please advise.

Tagged:

Comments

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @jbbrown987,

    Thank you for sharing the screenshot.

    Based on what’s shown, the error you’re encountering is an HTTP-400 error. This indicates that Quicken is running into a server-side issue while attempting to sync cloud data, which can sometimes occur when deleting documents stored in the cloud.

    To address this, please review and follow the steps outlined in our HTTP-400 support article, which primarily recommends signing out of Quicken and then signing back in to refresh the cloud connection:

    • Navigate to Edit
    • Preferences...
    • Quicken ID & Cloud accounts
    • Click Sign in as a different user (or it might say Sign in using a different Quicken ID) image.png
    • Follow the prompts to Sign Out
    • Sign back in using your Quicken ID (email)
    • Once signed back in, try deleting the document again

    If the issue persists after completing these steps, I recommend contacting Quicken Support directly so they can further investigate and escalate if needed.

    Hope this helps!

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

Categories