Simplii bank Canada-CC-885 error

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Comments

  • Turtlelady
    Turtlelady Quicken Mac Other Member ✭✭

    Soooo back to you Simplii tells me its not them,

    I wanted to follow up regarding your recent inquiry. I have received a response from our Technology team and would like to share their findings with you. Our team has confirmed that the logs for download transaction requests and the corresponding response payloads for viewing data/transactions are in accordance. In other words, there have been no changes on our end to how transactions are loaded, and they have ruled out any errors specific to your transactions.

     

    I understand that Quicken has advised you that the QFX files produced by Simplii Financial are not formatted or structured in a way that Quicken can import them. However, based on our review, there have been no changes or issues with the data from our side. This appears to be a Quicken software issue, and unfortunately, we are unable to address this on their behalf.

     

    We recommend reaching out to Quicken once again for further resolution. I hope this information has been helpful.

     

    Please confirm receipt of this email and if you have any further questions or require additional assistance, please let me know.

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