Just fyi. If you have updated to 66.12, check your backup frequency preferences

Chuck56
Chuck56 Quicken Windows Subscription Member ✭✭✭
edited 10:42AM in File Conversion and Backup (Windows)

Just an FYI. I recently updated to version 66.12 and noticed I was not getting prompted to backup before I exited quicken. I checked and found that it was set to remind me every 5 times for automatic and manual vs every 1 time, which is my preference. Might be worth checking your setting.

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Comments

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭

    You're right. My Backup Preferences were messed up, too (reset to 5 from 1)

    Somebody stuck a bug into the R 66 fixes.

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod
    edited 11:30AM

    Hello All,

    Thank you for taking the time to visit the Community to report this issue, though we apologize that you are experiencing this.

    We have forwarded this issue to the proper channels to have this further investigated. In the meantime, if you haven't already done so, we request that you please navigate to Help > Report a problem and submit a problem report with log files attached and (if you are willing) a sanitized copy of your data file in order to contribute to the investigation.

    Report a Problem QWin.png

    While you will not receive a response through this submission, these reports will help our teams in further investigating the issue. The more problem reports we receive, the better.

    We apologize for any inconvenience!

    Thank you.    

    (CBT-1036)

    Quicken Kristina

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  • Chuck56
    Chuck56 Quicken Windows Subscription Member ✭✭✭

    I just submitted a problem report. However, I could send a sanitized version as it was too big.

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Thank you for your reply,

    https://community.quicken.com/discussion/comment/20537928#Comment_20537928

    Thank you for sending the problem report with log files. It will help our teams investigate the issue.

    Thank you!

    Quicken Kristina

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