Why am I seeing this black stripe after I update an account.

BillWake
BillWake Quicken Windows Subscription Member
edited 3:55PM in Errors and Troubleshooting (Windows)

There is a black stripe that appears after I update and cover the links across the top where the update button is. It does not go away until I exit quicken and log back in.

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Answers

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @BillWake,

    Thank you for reaching out! The issue you describe sounds like issue discussed in this earlier post:

    https://community.quicken.com/discussion/7966774/tab-bar-has-turned-black

    If you are seeing the same issue, then it is a known issue our teams are already working to resolve. To contribute to the investigation, please send navigate to Help>Report a Problem and send a problem report with log files attached. Please include information about your display configuration: resolution, scaling percentage, refresh rate, etc.

    Report a Problem QWin.png

    If you haven't already done so, check for graphics/video card driver updates.

    If the issue you're encountering is different, then please provide more information on what exactly you're seeing.

    Thank you!

    (CTP-14856)

    Quicken Kristina

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