Issues with connecting to First Technology Credit Union

Hello @vmrao,

Thanks for reaching out to tell us about this issue!

To better assist you, could you please provide the following details?

• Where is your Quicken data file stored? Is it on your local hard drive (C: Drive) or a cloud-based/external drive (e.g.: OneDrive, DropBox, USB, etc.)?
  • Please provide the exact file path as shown in the example below.
• Have you attempted any troubleshooting steps so far? If so, what were they?
• Are you using a VPN while updating your accounts? If so, does disabling it make any difference?
• Do you have any antivirus or malware protection software running that may be interfering with Quicken? If so, have you tried temporarily disabling it to see if the issue persists?
• When did this issue first start occurring?
• Were there any significant changes to your system or software before the issue began (updates, new installations, etc.)?
• When you attempt to reactivate the connection, are you doing so via;
  • Online Services tab > Set up now…, or
  • Tools > Add Account

Your answers will help us diagnose the issue more effectively.

Looking forward to your response!

Hello again,

Checking in once more before this thread is closed.
Let us know if you still need assistance.

Thank you!