Bills & Income errors

BNT
BNT Quicken Windows Subscription Member ✭✭
edited March 1 in Errors and Troubleshooting (Windows)

Bills & Income is adding income on the 10th of every month that I have not entered a reminder for.

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Comments

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @BNT,

    Thank you for letting us know you're seeing this issue. To help troubleshoot, please provide more information. When did you first notice this issue?

    What exactly are you seeing happen? For example, is there an income reminder series set up for the 10th of each month? If there is, was it a series you created, or did it appear without your input? Is it posting to an account register, and if so, is it matching to any downloaded transactions?

    I look forward to your reply!

    Quicken Kristina

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  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Where in Quicken are you looking for this phantom reminder?
    I assume you can see a register transaction pop up every 10th of the month.

    Have you looked in Tools / Manage Bill and Income Reminders?
    Sort the All Bills and Deposits tab view by the Due Date and look for the phantom there.

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @BNT,

    We haven't heard back from you in a while. Do you still need assistance?

    Check back and let us know! Thank you.

    Quicken Kristina

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  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello again,

    Checking in once more before this thread is closed.
    Let us know if you still need assistance.

    Thank you!

    Quicken Kristina

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