Fidelity Incorrect cash balance in register (QMac)

System
System Member admin
edited March 2 in Investing (Mac)

This discussion was created from comments split from:

Incorrect cash balance for an investment account in the register

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  • baveritt
    baveritt Quicken Mac Other Member
    edited March 2

    I have Quicken Classic Business and Personal for Mac, and I have been experiencing similar issues with a couple of my Fidelity accounts. [Edited - Readability]

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @baveritt,

    Thank you for reaching out! To help troubleshoot, please provide more information:

    • Are you seeing incorrect cash balances/values?
    • When did the issue start?
    • Is cash tracked as cash or tracked using a fund?
      • If it's tracked using a fund, which fund is it?

    Please also be aware that there is currently a known issue with missing transactions, incorrect balances, and missing securities from Fidelity. For more information, please review this Community Alert:

    https://community.quicken.com/discussion/7971451/new-2-25-26-fidelity-investments-missing-transactions-incorrect-balance-missing-securities-etc

    I look forward to your reply!

    Quicken Kristina

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  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @baveritt,

    We haven't heard back from you in a while. Do you still need assistance?

    Check back and let us know! Thank you

    Quicken Kristina

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  • baveritt
    baveritt Quicken Mac Other Member

    Yes, In 5 of my Fidelity accounts the core Money Market position is missing. For example, FZFXX is missing from several accounts. Also there is negative cash in a couple accounts, which is inaccurate.

  • baveritt
    baveritt Quicken Mac Other Member
    edited March 21

    I saw the following post in the Community section of support, but I am not sure how my Quicken tracks Core Cash:

    If You Track Fidelity Core Cash as Cash

    • New Fidelity Core Cash transactions should not download separately.
    • They will be treated as cash and reflected directly in your account’s cash balance.
    • You can manage this setting by going to:
Edit > Preferences > Downloaded Transactions
and enabling “Never interpret downloaded money market funds as cash.”
      If you’ve been tracking Fidelity Core Cash as cash, you may notice some recent transactions (from the past few weeks) downloaded incorrectly as Money Market transactions with a transaction type of CvrShrt.
If you plan to continue tracking Fidelity Core Cash as cash, these incorrectly downloaded transactions should be deleted.
      If You Track Fidelity Core Cash as a Money Market Fund
    • Fidelity Core Cash transactions will download as Buy and Sell transactions, which is expected behavior.

    [Edited - Readability]

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Thank you for your replies,

    https://community.quicken.com/discussion/comment/20543794#Comment_20543794

    Those instructions are for Quicken for Windows. You won't find those options in Quicken for Mac.

    https://community.quicken.com/discussion/comment/20543786#Comment_20543786

    When you say the core position is missing, do you mean it's not showing up as a security, but is reflecting in the cash balance, or do you mean it's not showing up at all?

    Are there any placeholders, duplicate transactions, or missing transactions that may be causing the negative cash balance?

    I look forward to your response!

    Quicken Kristina

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