Oriental Bank Error FDP-101)

LatinNYWill
LatinNYWill Quicken Mac Subscription Member ✭✭
edited March 3 in Errors and Troubleshooting (Mac)

I have not been able to download from Oriental Bank Puerto Rico with error FDP-101). I have Quicken MAC.

Thank you.

William

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Comments

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @LatinNYWill,

    Thank you for letting us know that this issue is also affecting Oriental Bank, and for sending the problem report with log files attached. I added you to the ticket and notified our teams that this issue is also affecting Oriental Bank.

    We have a Community Alert for this issue. I recommend bookmarking it to be notified of any updates and to know when the issue is resolved:

    https://community.quicken.com/discussion/7971704/new-3-3-26-multiple-fis-cc-601-fdp-101

    Thank you!

    (Ticket #12269329/ CTP-16510)

    Quicken Kristina

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  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    @LatinNYWill,

    We’d like to check in and ask that you please try connecting to these accounts again to see if the issue has been resolved.

    If you are still receiving the FDP-101 error after attempting to reconnect, please contact Quicken Support directly so they can gather additional details from your specific case and escalate further if necessary.

    Thank you for your patience as this is being worked on.

    Quicken Alyssa

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  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @LatinNYWill,

    We haven't heard back from you in a while. Are you able to successfully connect?

    Check back and let us know! Thank you.

    Quicken Kristina

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