Quicken Still downloads Bank of America uncleared balances causes reconsile issues

JKQUESTIONS
JKQUESTIONS Quicken Windows Subscription Member ✭✭✭
edited February 27 in Download, Add/Update Accounts (Windows)

The below discussion shows close no more comments so I am reopenning the discussion to see if we can get more updates. Is there an open thread that can be monitored on when this is fixed

When quicken downloads uncleared balances and then you do reconcile it will then make your reconcile be off and it forces you to add a balance adjustment (should have the option to not add the adjustment as every day I need to delete as it throughs the balance off ) It can be somewhat useful if you want the balance to match whats pending but in my case I only want what has been cleared. Please add option to make it not force auto balance update on reconcile

Please reopen the discussion below or add a link to the active discussion that will tell when this will be fixed

Bank sync downloads pending transaction balance instead of only cleared transaction balance — Quicken

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Comments

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @JKQUESTIONS,

    Thank you for reaching out! Discussions on the Community get closed when they've been inactive for about a month, even if the issue is not yet resolved.

    To track the status of the issue you're encountering, please bookmark the Community Alert linked below. While our teams do not provide ETAs, bookmarking the alert will ensure you receive notification of any updates, once available, and notification when the issue is resolved.

    https://community.quicken.com/discussion/7968794/ongoing-12-16-25-bank-of-america-reconcile-balance-includes-pending-transactions

    Thank you!

    (Ticket#12082304/CTP-15397)

    Quicken Kristina

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  • JKQUESTIONS
    JKQUESTIONS Quicken Windows Subscription Member ✭✭✭

    I have not seen any update on this since December

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Thank you for your reply,

    Thank you for your patience as we work to resolve this issue. I apologize that the issue has not yet been corrected, and I understand the inconvenience this may cause. At this time, there are no new updates, but please be assured that our team is working on a solution.

    Thank you again for your understanding.

    Quicken Kristina

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