Cannot log in to Quicken

pdallen1970
pdallen1970 Quicken Windows Subscription Member ✭✭✭
edited 4:23PM in Errors and Troubleshooting (Windows)

Simply trying to log into Quicken. It is asking for my Quicken ID and password, then sends a code to my phone. I enter the code, it shows my accounts screen but only the account list on the left - the right side is all blank and it hangs up. It eventually gives up and loops back to the Quicken ID page.

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  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @pdallen1970,

    Thank you for letting us know you're encountering this issue. To help troubleshoot, please provide more information:

    • When did this issue start?
    • Are you seeing any error messages?
    • Do you use a VPN?
      • If you do, have you tried turning if off?
    • Are you currently in the US or Canada?

    I look forward to your reply!

    Quicken Kristina

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  • pdallen1970
    pdallen1970 Quicken Windows Subscription Member ✭✭✭
    edited 5:44PM

    In the US, no VPN. Started this afternoon, and there is no error message - just the loop as I described in my post.

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