Error message on Password length

CPFinance$
CPFinance$ Quicken Windows Subscription Member
edited March 10 in Download, Add/Update Accounts (Windows)

I have both a T Rowe price mutual fund account and a brokerage account. I access both of them on the T Rowe Price website with the same password.

On Quicken download, this password works for mutual fund account but not brokerage account. On brokerage account download, I get error message that PW can't be longer than 10 characters per TRP. WRONG!

Is anyone else having this issue? Do you have a work around?

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  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @CPFinance$,

    Thank you for letting us know you're seeing this issue. To help troubleshoot, please provide more information:

    • When did you first notice this issue?
    • Was the account previously connected and able to update without any problems?
    • Is the password stored in the password vault in your Quicken file?

    I look forward to your response!

    Quicken Kristina

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  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @CPFinance$,

    We haven't heard back from you in a while. Do you still need assistance?

    Check back and let us know! Thank you.

    Quicken Kristina

    Make sure to sign up for the email digest to see a round up of your top posts.

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